SHOP POLICY

I gladlly accept returns, exchanges and cancelations.

 

Returns&exchanges

-contact me within 14 days of delivery.

-Send items back within 30 days of delivery.

I can’t accept returns or exchanges if  items arrive damaged or defective. Buyers are responsible for return postage costs.

Cancellations

No cancellations for personalised or commissioned orders for anything else please request cancellation within 3h of purchase.

Please contact me if you have any problems with your order.

 

 

DELIVERY POLICY

I use 1 class Royal Mail large letter service to deliver orders.

All orders are deliver in Eco packaging.

Please allow

3-5 working days to deliver to UK.

7-10 working days to deliver to Europe.

10-21 working days to deliver to the rest of the world.

1.While I do everything I can to ensure your order is delivered in a timely manner, I will not be liable for any loss or damage incurred by any person. This can be a result of a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight.

2.I will not be held responsible for any theft or damage if you provide me with the authority to leave your parcel at an unattended address. All risk in the parcel will remain with you upon delivery and I will not offer a replacement or refund for any loss or damage as a result of selecting to leave your parcel without of your signature.